Need help with Hass.io and Snips

I have read every forum post i can find, and i have not found a solution to my problem. I have installed the snips.ai addon through home assistant. I am using the Jabra 510 as my mic/speaker. I have been around every forum post and most are referencing the asound.conf and snips.toml files however these files are not present on my system. Snips seems to hear ht e hotword, but then cannot tell what i am saying. The words it is hearing are not even close to what i am saying. Is there anyone out there who has set up snips on hass.io successfully? I have scoured the internet and cant seem to find anyone who has been missing the files like me I am really at a loss here. I should also mention i am an amateur all of this to begin with. Any help would be great.

Thanks