No matching assistant found when loading the console


#1

i just logged into my console and i get this page

but all the tokens and notifications are all working still


#2

Working again…


#3

I took the liberty to clarify what the issue was in your title :wink:

Even if this happens you can just click the Snips logo to get to your home page, where you can find all your content.

We will:

  • look into why no matching assistant was found in your case. Did you just go to console.snips.ai when this happened, or what did you do just before?
  • put a link to Home on the page in this case.

#4

Yes console.snips

I logged in via my iPhone and that’s what it displayed

Then I went to my laptop and got the same result
I then clicked the snips logo… tried logging out and back in… both still loaded unidentified assistant

Tried again later on and it was working again


#5

got the unidentified assistant page again today

but this time clicking the SNIPS logo the page then loaded my assistant page :slight_smile: